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Accessibility Statement

This statement was last updated on 17/04/2026

We at Alora Living Services are  committed to making our website accessible and inclusive for all users, including people with disabilities. We believe everyone should be able to access information about our companionship and lifestyle support services with ease, dignity, and independence.

This website has been designed with reference to recognised best practices and standards, including the Web Content Accessibility Guidelines (WCAG) 2.2, and we aim to meet Level AA accessibility standards wherever possible. We also consider our responsibilities under the Equality Act 2010, ensuring we make reasonable adjustments to support all users.

What we are doing


We take ongoing steps to improve accessibility, including:

  • Providing clear and consistent navigation 

  • Using readable fonts and appropriate colour contrast 

  • Adding alternative text for images where appropriate 

  • Ensuring compatibility with assistive technologies such as screen readers 

  • Structuring content to be easily understood and navigated 

Ongoing improvements


Accessibility is an ongoing priority for us. We regularly review our website and continue to make improvements to enhance usability and accessibility for all visitors.

 

 

Feedback and contact information


If you experience any difficulty accessing content on this website, or if you require information in an alternative format (such as large print, audio, or accessible PDF), we are here to help.

Please contact us at:
Email: info@aloralivingservices.co.uk

When contacting us, please include:

  • The page or content you are having difficulty accessing 

  • The nature of the issue 

  • Your preferred format (if requesting alternative content) 

 

We will make every reasonable effort to respond promptly and provide the information you need in a way that works for you.

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